Why we verify your identity
Under UK rules we must verify your identity before you can deposit or play. Here's what we check and why.
What identity verification is for
Identity verification (KYC, Know Your Customer) does four things:
- Confirms your name, date of birth and address, required by the UK Gambling Commission before any deposit or bet.
- Confirms you are over 18. UK rules treat any underage play as a serious regulatory breach.
- Helps prevent account takeover and impersonation.
- Lets us comply with anti-money-laundering law and the Gambling Act.
Our regulator
Lottofy is licensed by the UK Gambling Commission and follows its LCCP (Licence Conditions and Codes of Practice). The Commission requires every UK-licensed operator to verify customers before they can deposit, play or withdraw. There is no verify-later option.
Only our trained verification team and our regulated identity-technology partner have access to your documents. They are never shared with any other player or third party.
Once you're verified
Once verification is complete, your account is fully active. Routine play is not interrupted afterwards. Additional checks, for example source-of-funds at higher spend or affordability reviews, can happen later, but they do not block normal play.
Verification is mostly electronic and instant. If a manual review is needed, we'll tell you exactly which document to provide and complete the review within 48 hours.
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