How prizes are paid
Smaller prizes land in your balance automatically. For the biggest ones, we check a few documents and pay you ourselves.
Smaller prizes
Smaller prizes are credited to your Lottofy balance in pounds (GBP) automatically, as soon as the draw has been checked. From there you can withdraw to your bank or keep playing. You don't need to do anything.
Major prizes
For the biggest prizes (the jackpot and secondary-jackpot categories of each lottery, "Class Type A and B" in our terms), we need to check your identity and your bank details before paying. Unless you've already sent them, we'll ask you for:
- A certified copy of your valid passport or government-issued ID.
- An original bank statement showing your account number and the account holder.
- The Winner's Statement form we send you, completed and returned as a printed original.
Please send them within 3 months of the draw. If you send them later, you don't lose the prize: we keep it for you and pay it once the checks are complete. We pay these prizes ourselves, whether or not we receive any money from anyone else, within 90 days of completing the checks.
Identity verification must be complete before any prize can be withdrawn. See the article on KYC for details.
EuroMillions
EuroMillions plays are ticket orders placed through our ticket agent. We make every reasonable effort to collect the winnings at the EuroMillions prize amount per winner for the UK and pay them to you as quickly as possible.
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