What happens if I win a big jackpot?
Updated 22 Oct 20262 min read
Our team contacts you, checks a few documents and pays you itself. Here's how it works and what to expect.
First steps
As soon as we confirm a major win against the official result, our team contacts you to guide you through the claim.
The claim process
For the biggest prizes (jackpot and secondary-jackpot categories):
- Within 3 months of the draw, send us a certified copy of your passport or ID, an original bank statement and the Winner's Statement form we send you. If you send them later, we keep your prize for you until the checks are complete.
- We pay prizes on bets ourselves, whether or not we receive any money from anyone else, within 90 days of completing the checks.
- For EuroMillions, our agent is the participant: we claim the prize through the agent and pay it to you. We can't guarantee the payment if, despite our reasonable efforts, the lottery operator declines to pay.
- The prize is paid to a bank account in your name.
If you placed several bets with the same numbers, you can win the jackpot only once; smaller prizes are paid for each winning bet. Powerball and Mega Millions jackpots are paid as a single lump sum, with the deductions explained in Withholdings on lottery prizes.
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